At Nrutya Enterprise, customer satisfaction is important to us. Please review our return and refund policy below.
Returns
- Returns are accepted within 7 days of delivery.
- Products must be unused, unwashed, and in original packaging with tags intact.
- Return requests must be initiated by contacting our support team with order details.
Non-Returnable Items
- Products damaged due to misuse
- Items without original packaging or tags
- Customized or altered products (if applicable)
Damaged or Incorrect Products
- If you receive a damaged or incorrect item, contact us within 48 hours of delivery with clear images.
- After verification, a replacement or refund will be processed.
Refunds
- Approved refunds will be processed within 7–10 business days.
- Refunds are issued to the original payment method.
- COD refunds are processed via bank transfer.
Return Shipping
- Return shipping costs may be borne by the customer unless the issue is due to our error.
Contact Information
Nrutya Enterprise
📧 Email: nrutyaenterprise@gmail.com
📞 Phone: +91 81407 82758
🌐 Website: https://nrutyaenterprise.com/